Appointment times are
7am - 7pm, 7 days a week
Porcelane Smile Specialists can be reached anytime by phone at
Where is Porcelane available?
We're currently serving San Francisco and nearby cities, including Palo Alto, Menlo Park, Redwood City, Mountain View, and Oakland. If you're in the nearby San Francisco Bay Area, feel free to book an appointment.
How can Porcelane provide care outside of a dental office?
Porcelane's proprietary dental suite fits all the tools and equipment found in a modern dentist's office snugly in the trunk of a car. The Porcelane Dental Suite, including a reclining patient chair, is set up in any location within ten minutes and allows a highly-qualified dentist to provide first class care.
Who can use Porcelane?
Porcelane works for any individual, family, or large group of patients in any location. For patients with special needs, phobias or concerns, we are happy to work with you to accommodate specific care needs. Our Smile Specialists are on-call 24/7 at 1-650-200-2354 for your questions.
How are Porcelane’s dentists trained?
All dentists are licensed, certified graduates at top-tier dental schools with years of experience. Before working with any patients, these professionals are rigorously screened and trained for 4 weeks by the Clinical Operations Team. These programs are designed to ensure all dentists are comfortable with our proprietary equipment and meet our skills and customer service standards.
Does Porcelane accept insurance?
At this time, Porcelane is considered out-of-network care. If you have dental insurance, we will be happy to submit a standard claim form to your insurance company so that you can be reimbursed directly for your allowable benefits. Any dental insurance reimbursement will be sent directly to you.
What happens if I need to cancel my appointment?
If you need to cancel for any reason, please let us know at least 48 hours in advance of your appointment. Cancellations with less than 48 hours advance notice are subject to a $295 cancellation fee. Learn more about Porcelane's Cancellation Policy.
What happens if I'm not home when my dentist shows up?
Please be considerate of our other patients when booking your appointment time. If you're not available or reachable by phone at your appointment start time, the Dentist and Care Coordinator will wait 15 minutes before the appointment is considered a no-show. All missed appointments are subject to a $295 no-show fee.
Learn more about Porcelane's No-Show Policy.
What do I need to do to prepare for my appointment?
Our Smile Specialists will contact you via email ahead of your appointment to gather any relevant dental history, medical history, consent to receive care, and other personal details that will help ensure a seamless, high-quality experience. In order to set up our Porcelane Dental Suite, we only need a flat, open 6x6 area with access to an electrical outlet.
Please also note that our dental suite does include an air compressor which makes noise when in use.
Aside from those few things, all you need to do is answer the door!
Do you offer group appointments?
Porcelane Plus One is specifically designed for group appointments. Whether you're booking for your busy family, your colleagues or even your roommates in the same household, you can take advantage of special discounts for back-to-back group appointments. Each follow-on appointment is discounted by $95 whether you're a family of four or an office of ten. Call our Smile Specialists at 650-200-2354 to book your group appointment.
Can businesses use Porcelane?
Porcelane is the perfect dental solution for your office! In a single day, a single dentist can see over a dozen patients in a private office or conference room. Increase productivity dramatically and increase employee satisfaction by providing them with a time-saving, innovative dental solution. Your team deserves the best—call our Smile Specialists at 650-200-2354 for more information.
How is Porcelane's equipment cleaned and sterilized?
A dentist is only as good as her tools, and Porcelane takes our tools very seriously. We have a dedicated cleaning lab where we sterilize all our supplies, hand pieces and hand instruments. Our full-time team handles every step of the sterilization process, using the highest-quality ultrasonic cleaners and autoclaves in the industry. Our dentists always carry multiple sets of spare instruments so you're always guaranteed fresh supplies.